Terms of service

These terms are an agreement between you and Ordia ("we") for the use of Ordia. By creating an account you accept them.

1. The service

Ordia is a web tool for running systematic reviews: importing references, screening, full text review, data extraction, risk of bias assessment and reporting. We may add, change or remove features. If we remove something a paid review depends on, section 6 applies.

2. Your account

You must give a working email address and keep your password to yourself. You are responsible for what is done through your account. You must be at least 16.

3. Reviews and teams

The person who creates a review is its owner. The owner decides who joins and in what role, and may remove members, transfer ownership, or delete the review. Members of a review can see each other's names and email addresses. Disputes between members about a review are between them; we act on the instructions of the review's current owner.

4. Your content

You keep every right you have in what you put into Ordia. You give us permission to store, copy and display it only as needed to run the service for you and your team.

You are responsible for having the right to upload what you upload. In particular, upload a PDF of a paper only if your licence or the law where you are lets you keep and share that copy with your team. If a rights holder tells us a file infringes their rights we may remove it. Notices go to ordiareview@gmail.com.

Do not upload information that identifies patients or research participants.

5. Payment

Ordia was free during early access, which ended on 10 November 2026. Records imported before then are never counted toward the limit below.

A review is free until it holds more than 500 imported records. One payment of $99 unlocks one review for 12 months, with no limit on the number of members. When the 12 months end the review becomes read only until it is paid for again; it can still be opened and exported. Tax is added where it applies. Payments are handled by Stripe.

Refunds: you may ask for a full refund within 14 days of payment by writing to ordiareview@gmail.com. A refunded review goes back to how it was before the payment. After 14 days, payments are not refundable except where the law requires it.

6. If we stop or change the service

If we shut Ordia down, or remove a feature a paid review depends on, we will give at least 60 days' notice by email and keep exports working for that period so you can take your data with you.

7. Acceptable use

Do not: break into the service or other people's reviews; overload it with automated requests; use it to store or share material you have no right to; or resell access to it. We may suspend an account that does, after a warning where one is practical.

8. Ending

You may stop using Ordia and delete your reviews at any time. We may close an account that breaks these terms. On closure, a review you own is deleted unless you first transfer it to another member.

9. No warranty

Ordia helps you run a review; it does not check your science. Deduplication, counts and exports are provided with care but without a guarantee that they are free of error, and you remain responsible for the accuracy of what you publish. The service is provided as it is.

10. Limit of liability

To the extent the law allows, our total liability to you is limited to the amount you paid us in the twelve months before the claim, and we are not liable for indirect loss, including loss of research time or funding.

11. Changes to these terms

We may change these terms. We will email account holders at least 30 days before a change that matters takes effect. Using Ordia after that date means you accept the new terms.

12. Law

These terms are governed by the law of the State of Texas, United States, and disputes go to the courts of Texas.

13. Contact

ordiareview@gmail.com. How we handle personal data is in the privacy policy.